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Contact Information

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Who to Contact with Questions

For specific benefit questions, contact our plan administrators below.

For general assistance, speak with a benefits representative
Monday through Friday, 8 a.m. to 8 p.m. EST. Call 833-226-8355.

  • Medical and Prescription - UMR and CVS Caremark

  • 877-498-1385

  • http://nationalchurchresidencesbenefits.com

  • Quantum Health App

  • Lifestyle Change Program - Omada Health

  • omadahealth.com/nationalchurchresidences (member ID: 12-digit UMR medical ID card number)

  • Health Savings Account - HSA Bank

  • 833-223-5601

  • http://alexhsa.com

  • Dental - MetLife

  • 800-275-4638

  • https://metlife.com/dental

  • Vision - VSP

  • 800-877-7195

  • http://vsp.com

  • Flexible Spending Account - UMR

  • 800-826-9781

  • http://nationalchurchresidencesbenefits.com

  • Life and AD&D Supplemental Life - Voya

  • http://presents.voya.com/EBRC/nationalchurchresidences

  • Disability, Leave of Absence, and Family Medical Leave

  • 888-973-3652

  • Fertility, Adoption, and Surrogacy Coverage - Progyny

  • 866-880-8860

  • Family Care Benefits - UrbanSitter

  • urbansitter.com

  • Reproductive Support - Maven

  • mavenclinic.com/join/getstarted

  • Accident Insurance, Critical Illness, Hospital Indemnity - Voya

  • http://presents.voya.com/EBRC/nationalchurchresidences

  • Pet Insurance - Pets Best

  • http://petsbest.com/NationalChurchPET
    (discount code: NationalChurchPET)

  • Telemedicine for Pets - Airvet

  • https://airvet.com/pet-parents

  • Retirement Savings Plan - Lincoln Financial

  • 800-234-3500

  • http://lfg.com

  • Well-being Program - Wellness Yor Way

  • 888-282-0822

  • https://navigatewell.com

  • Real Appeal Weight Loss - Real Appeal

  • http://nationalchurchresidences.realappeal.com

  • Employee Assistance Program - ComPsych

  • 877-533-2363

  • http://guidanceresources.com
    (web ID: MY5848i)

  • Education Benefits - National Church Residences / Mission Central

  • Mission Central

  • Paid Time Off - National Church Residences / Employee Information Guide

  • Mission Central